FAQs & Blog2020-05-01T14:08:11+00:00
iBannboo  FAQs

We are very happy to help, here is the list of some frequenly asked and answered about toothbrushes with bamboo for reference. If you can not find what are you looking for, freely to message us

Toothbrushes with Bamboo

Is the brush 100% biodegradable?
Yes, it is , toothbrushes with bamboo handle is made from 100% sustainable bamboo and can be put in your home compost or in a commercial composting bin. The bristles are made from Nylon and charcoal. both of them are not biodegradable.

Which kind of bamboo it is?
The handle is made of 100% biodegradable Moso bamboo, an environmentally sustainable timber. It is heat treated to carbonize the surface of the bamboo, giving it a quality finish and good service life.The carbonization finishing process provides water resistance and prevents the growth of microbes (bacteria and moulds) during normal use. why bamboo?

What is the material of bristles?
It is made of castor oil fiber and nylon and they are free of BPA and petroleum. The oil extracted from the plant is mixed with nylon. The bristles are therefore not 100% biodegradable, due to the fact there is nylon inside, but they are currently the best option available on the market. Longer lifetime, better anti-deformation, enhancing whitening. And the color of the bristles depends on your requirement.

Unfortunately, regardless of what other companies say, nylon is not biodegradable. The current fully biodegradable options are ineffective and not suitable for cleaning your teeth. Furthermore, as well as being ineffective, the current biodegradable bristles are made from animal hairs, meaning animals may have been harmed in the making of those products. This is definitely not an option for us.

Which hardness of toothbrush bristles you offer?
We have both soft and medium bristles, you can choose which one you prefer when making your order.

Which packing you provided?
Paper bag, craft paper box, bamboo case available.

Shop toothbrushes with bamboo online now.

If I am reseller?

Do you provide OEM service?
Yes, Logo printing or engraved on the bamboo toothbrush are available, of course you can have your own customized package if needed, send us your logo files in PDF/PSD/AI/EPS format, get a free sample with your design to check it hand.

What is the MOQ if logo printing?
MOQ is 300pcs for logo printing on the bamboo toothbrush; 1000pcs for logo printing and custom craft paper box, 5000pcs for logo printing and custom paper bag.

How does your factory do regarding quality control?
1) All raw material we used are environmental-friendly
2) Skillful workers care every details in handling the producing and packing processes.
3) Quality Control Department is specially responsible for quality checking in each process.

How can i get a sample?
Send us an inquiry, samples are for free, you can get 10pcs, only pay for the shipping cost to your country, also you can advise your DHL/Fedex account to get a pick-up service.

Can i sell “Ibannboo” toobrushes?
Yes, if you be our agent, we can provide the better price to support your business.

How to order Toothbrushes with bamboo?

How to place an order?
Just check our website and get one what you are really interested in, and send us an inquiry to confirm the details. Get an rush quote ow, We’ll always do what we can to assist you. we are wholesale bamboo toothbrushes, so you can get very competitive price here.

What is the payments available?
Order quantity less than 100pcs, pay by Paypal is available. Mass oder support bank transfer.

How about the lead time?
If you don’t need to custom your own logo, normally we can ship it to you within 3 working days. also global shipment is available only  4~6 days. Our packages travel all around the world.

How do you ship my bamboo toothbrushed?
By express, Fedex, TNT, DHL, UPS etc.

Learning more about iBanboo.

Bamboo Toothbrushes CARE & DISPOSAL

How do I care for my  toothbrush with bamboo?
Since bamboo is a natural material, it is best to keep your brush in an open, dry area. Our advice is to store your brush upright and in an open-air toothbrush holder! Dentists recommend replacing your toothbrush every 3 months. Check out our subscription service, and get fresh brushes delivered right to your door!

How do I dispose of the toothbrushes with bamboo properly?
The Bamboo handle is 100% biodegradable & may be composted after use.
The bristles however are not biodegradable & must be removed before disposal with pliers.
The bristles have to be separated from the handle. With any basic pair of pliers this is quite easy and it gives micro muscles in your hand, arm, and shoulder a little workout. You’re welcome! Also remove the small metal plate that keeps the bristles together. then send it to  “Colgate Oral Care Recycling Program”

Get more details from Toothbrushes with bamboo Care and Disposal.

Return Policy

What is your return policy?
At iBannboo, our commitment is to offer high-quality, sustainably made products that are good for you and the environment. We strive to achieve a 100% satisfaction guarantee on all of our products, but if you are unhappy with your order, please contact us at [email protected] within 7 days of receiving your package. Any returns or exchanges requested after the 7 day limit will not be refunded. For damaged or defective items, please include a detailed description with an image showing the damages. If you are unhappy or feel the product is not as mentioned, please let us know the reason for the return. Our Quality Control team is dedicated to making sure all of our products are of the highest quality, so your feedback is important to us!

If bamboo toothbrush is not up to standard, what can I do?
Our dedicated Quality Control team is always working hard to make sure all our products are of the highest quality. As bamboo is a natural product and the brushes are hand-finished, it can happen that a product does not meet your expectations. If you are not happy with your product, please send an email with a detailed description of the flaw and a photo to [email protected], we are happy to replace or refund to you.

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